RETURNS

We do hope that you love the items recieved and if for any reason you need to return them,you may do so,for a full refund within 30 days of purchase.

You will need to return the item at your own expense,securely packaged with your name and order number inside.

The returned items must be complete,unused and in their original packaging.

The returns policy does not apply to some goods or may only apply if certain conditions are met.These items are identified on the product page and any such condition is set out there.

Orders returned after 30 days will not be refunded and you will have to arrange collection to get the items back to you.


FAULTY GOODS

If a product arrives faulty we will replace it or refund you.This guarantee does not cover items that are abused or misused.

In case of faulty goods please contact us via sales@tennorthstreet.co.uk with your name and order number and if possible photographic evidence of the fault.

Goods should not be returned to Ten North Street without prior agreement.

All agreed returns should be packed correctly and returned to Ten North Street detailing the returns.

Only goods in their original packaging will be credited.

If you return goods outside of the returns policy and have not excercised your legal right to cancel,we reserve the right to return the goods to you at your cost or accept their return subject to making a deduction for any loss in value of the goods arising from your handling of them and a charge to cover our proccesing cost.

Your statutory rights remain unaffected by this policy.


RETURNS ADDRESS

Please return to: Ten North Street,10 North Street,Scarborough,North Yorkshire.YO11 1DF