Delivery Information

Delivery Charges

Mainland UK - A delivery charge of £3.95 (inc VAT) is applied to your order. This delivery cost is for UK mainland only (England, Scotland & Wales) (exclusions apply see below) These exclusions apply to any shipping/postage promotions. Delivery is 4-5 normal working days.

Scottish Highland & Northern Ireland - A delivery charge of £4.95 (inc VAT) is applied to your order (Northern Ireland, Isle of Wight, Isle of Scilly, Perth, Inverness, Kilmarnock & Orkney). Delivery time is 4-5 normal working days.

Islands - A delivery charge of £5.95 (inc VAT) is added to your order. (Shetland Isles, Isle of Man, Outer Hebrides) Delivery time is 4-5 normal working days.

We add a delivery charge to each order you place even if your place multiple orders on the same day and receive your items in the same parcel.

Larger items like furniture, personalised items and heavy items may cost more to deliver and take longer. These products will be on the product information page.

Delivery times are based on the assumption that all items ordered are in stock.

Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expense due to failed or late delivery.

Most items are delivered by courier. Courier companies do usually needs signature for delivery or you can request your parcel to be left with a neighbour or a safe place at your own risk, just note this information on your order.

If you are not home to take delivery of your parcel they can only hold your parcel for 7 days, so if you miss your delivery always contact them as soon as possible to rearrange delivery.